CISA Guidelines for 911 Centers: Pandemic document suite (June 2020) 

Developed to support public safety partners across all levels of government when developing plans and actions regarding governance, procedures, staffing, and cleaning and disinfecting in response to a pandemic. The suite contains four documents in total: View documents

• Guidelines for Executives: 911 Center Pandemic Recommendations
• Guidelines for 911 Centers: Pandemic Planning
• Guidelines for 911 Centers: Pandemic Operating Procedures
• Guidelines for 911 Centers: Cleaning and Disinfecting During a Pandemic

COVID-19 Planning & Response Resources for PSAPs (May 2020)

• CISA - ECC Pandemic Executive Actions - 5.13.2020
• CISA - ECC Pandemic Procedures - 5.13.2020
• CISA - ECC Pandemic Planning - 5.13.2020
• NENA - COVID 2nd Wave COOP Template - 5.18.2020